Business AIAutomationField operations

Plan, optimize,
do more in the field

FieldFlow AI turns intervention requests into planned operations: AI-assisted qualification, skill matching, workflow automation and field scheduling optimization.

Personal project in development: a platform prototype built for maintenance, after-sales service, facility management and mobile operations teams.

AI qualificationUnderstand requests
Smart matchingIdentify the right resources
Field optimizationOrganize interventions and travel
AutomationReduce repetitive tasks
Tableau de bord FieldFlow AI
FieldFlow AI in action

One workflow, from request to field

FieldFlow AI brings together information, automation and field operations in an experience designed to simplify the work of managers and technicians.

AI assists the teams. Business decisions stay under their control.
FieldFlow AI
Turn a request into actionable information
AI qualification

Turn a request into actionable information

FieldFlow AI helps structure the information useful to the intervention: type of need, urgency, location, constraints and skills required.

Request qualification
Extraction of useful information
Identification of constraints
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Matching

Identify the right resources more easily

The intervention's needs can be matched against skills, availability and coverage areas to help the manager with assignment.

Skills
Availability
Coverage area
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Scheduling

Get a clear view of the operational schedule

Managers get a centralized view of interventions and resources to prepare and adjust field organization.

Centralized schedule
Intervention assignment
Availability visualization
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Field tracking

Keep a continuous view of operations

Intervention information is brought together to make it easier to track between operational teams and field workers.

Intervention status
Centralized information
Field coordination
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One platform · Two experiences

From the office to the field, the same information

The manager organizes operations from the web interface. The technician finds on mobile the information needed to carry out their interventions.

Manager interface

Manage operations

  • Scheduling
  • Assignment
  • Tracking
  • Oversight
Manager interface
Field app

Support the technician

Interventions, customer information, location and operational tracking, accessible from an interface designed for the field.

Field app

Want a closer look at the prototype?

Browse the prototype’s screens: qualification, scheduling, field tracking and the mobile app.

The observation

Too much time lost in coordination

Operational teams often already have the information they need, but it's spread across several tools and still requires many manual actions.

  • Requests received through several channels
  • Manual qualification of interventions
  • Manual technician search
  • Information scattered across several tools
  • Schedules hard to adapt to emergencies
The FieldFlow AI approach

Automate without losing business control

FieldFlow AI aims to connect requests, data, resources and scheduling to simplify the teams' work and speed up operational decisions.

  • Centralization of useful information
  • AI-assisted qualification
  • Matching based on skills and availability
  • Help with intervention scheduling
  • Workflow automation between applications

Operational goals measurable in the field

Less manual data entryAutomate repetitive processing around requests.
Better assignmentCross-reference skills, availability and business constraints.
More responsive schedulingMake it easier to reorganize as things change in the field.
How does it work?

A simple, intelligent process

  1. 01

    Customer request

    Multi-channel intake (web, phone, email, API)

  2. 02

    AI qualification

    Needs analysis with an LLM (NLP)

  3. 03

    Constraint extraction

    Skills, location, availability, SLA

  4. 04

    Scoring & matching

    Intelligent assignment algorithm

  5. 05

    Assignment

    Automatic proposal to the technician

  6. 06

    Real-time tracking

    Updates and re-optimization as needed

Planning intelligent FieldFlow AI
Operational scheduling

A schedule that accounts for what's really happening in the field

Skills, availability, location, urgency and workload can all be factored in to propose a more coherent organization of interventions.

Clear view of interventions and availability
Assignment based on the skills required
Geographic constraints taken into account
Easier reorganization in an emergency
Centralized view of field resources
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FAQ

A clear project.
Concrete answers.

The essentials to understand the project, its progress and its technical choices.

What is FieldFlow AI?

FieldFlow AI is a personal project by Yacine Amouche. It explores backend architecture, automation and artificial intelligence applied to field operations: maintenance, after-sales service, technical services and multi-site interventions.

Is FieldFlow AI available?

No. FieldFlow AI is a personal prototype in development: it is neither sold nor offered for trial. The screens shown on this site illustrate the project’s direction and progress.

Why focus on integration with existing tools?

Organisations already rely on ERP, CRM and business applications. The project is therefore designed as a layer that connects to existing systems through APIs, rather than a tool that would replace everything.

Does the AI decide instead of the teams?

No. In FieldFlow AI, AI helps qualify requests and suggest assignments; business rules and human validation remain at the heart of the process.

What technologies does the project use?

A Java / Spring Boot backend with PostgreSQL, a Flutter mobile app and containerised deployment with Docker. Request qualification combines business rules with an optional language model.

Can we talk about the project?

Yes, gladly: technical questions, feedback on the architecture or professional exchanges. FieldFlow AI remains a personal project: no services or commercial offer are provided.

Follow the project

A personal project
built step by step

FieldFlow AI grew out of a wish to explore, on a concrete case, backend architecture, automation and artificial intelligence applied to field operations. The project moves forward in stages, shared here as development progresses.

Backend architecture and APIs
Artificial intelligence components
Workflow automation
Web and mobile interfaces